Refund Policy

FoodSpots strives to provide the best service to our customers.

Order Issues

If there is a problem with your order such as incorrect items, missing items, or poor food quality, please contact us immediately.

Refund Eligibility

Refunds may be issued in the following situations:

• Order not delivered
• Incorrect order delivered
• Food quality complaints verified by the restaurant

Refund Processing

Approved refunds will be processed within 5–7 business days depending on the payment method used.

Non-Refundable Cases

Refunds may not be granted if the issue was caused by incorrect delivery information provided by the customer.